Shipping policy

Processing Time

Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery

We offer free shipping on all orders across Canada. Estimated delivery time is 7-15 business days, depending on your location.

We also ship internationally to select countries where available. International delivery times and any applicable customs/duty fees vary by destination and are the responsibility of the customer.

Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

Delays

While we do everything we can to get your order to you on time, delivery estimates are not guaranteed. Delays can occasionally happen due to customs processing, carrier issues, or high demand — we appreciate your patience.

Questions?

Contact us anytime at info@crufty.ca.